Biography
Hi, I’m Ruth McKiver, a Technical Writer with a passion for making complex information simple, accessible, and engaging.
With a background in Business Systems Analysis, EDI Analysis, Software Documentation, UX Writing, and hands-on experience with tools like Markdown, SQL, Microsoft Office, etc. I create content that supports users, empowers teams, and improves product clarity.
Whether it’s a user manual, API documentation, SOPs, or online help content, I bring structure, clarity, and consistency to every project. My goal? Help your users find the right answers faster, and help your teams communicate smarter.
When I’m not writing or editing, I’m usually exploring new documentation tools, analyzing workflows, or refining templates because great documentation is never done, only improved.