Hi, I’m Ruth McKiver, a Technical Writer with a passion for making complex information simple, accessible, and engaging.

With a background in Business Systems Analysis, EDI Analysis, Software Documentation, UX Writing, and hands-on experience with tools like Markdown, SQL, Microsoft Office, etc. I create content that supports users, empowers teams, and improves product clarity.

Whether it’s a user manual, API documentation, SOPs, or online help content, I bring structure, clarity, and consistency to every project. My goal? Help your users find the right answers faster, and help your teams communicate smarter.